Scie à chaîne à essence 455 Rancher, 55 CC, 20"

Hey GregY, I apologize for the delayed response here. I wanted to thank you for taking a moment and writing a quick review of your experience with your 455 Rancher chainsaw. After reading your review, I'm disappointed to see that your time with the chainsaw wasn't great. I want to apologize for the inconvenience you had with your chain pop off the bar. Was the chain tensioned properly? Were the bar buts torqued appropriately? Still, I can definitely understand this had to be frustrating for you and I want to again, sincerely apologize for this. Understand this was never our intention for you as we strive to ensure that your Husqvarna outdoor power equipment is reliable, durable, and ready to take on any task. To best assist you, I'd like to invite you to speak with us directly so we can gather any additional feedback you may have concerning your chainsaw and assist you if possible. You can do so via phone at 1 (800) 487-5951 or here: https://www.husqvarna.com/us/support/contact In closing, I still wanted to thank you for expressing your concerns and issues in your review. Understand that your feedback is critical to us as it allows us analyze and refine our products or processes to better serve our customers like you. I'll be sure to pass on your review to the appropriate team. Thanks again for writing a review, I apologize again for the inconvenience. We hope to get the opportunity to speak with you!

Hey Joe1963, Firstly, let me apologize for the delay in response here. I wanted to thank you for taking a moment and writing a quick review of your experience with your 455 Rancher chainsaw. After reading your review here, l regret to see that your initial experience with the chainsaw hasn't been quite ideal. I want to apologize for the inconvenience you had with the chainsaw's oiler not oiling properly. Before advising how to assist, I wanted to say I can definitely understand having a lackluster initial experience had to be disappointing for you and I want to again, sincerely apologize for this. Understand this was never our intention for you as we strive to ensure that your Husqvarna outdoor power equipment is reliable, durable, and ready to take on any task. Now, to best assist you, I would first recommend reaching out to your local Husqvarna service center for assistance in ensuring that your chainsaw's oiler is working properly, the saw is mechanically sound, and without issue. You can find your local Husqvarna service center here: www.locations.husqvarna.com/us/ . Additionally, I'd like to invite you to speak with us directly so we can gather your crucial feedback you may have concerning your chainsaw and any other issues you may have experienced. You can do so via phone at 1 (800) 487-5951 or here: https://www.husqvarna.com/us/support/contact In closing, I still wanted to thank you for expressing your concerns and issues in your review. Understand that your feedback is critical to us as it allows us analyze and refine our products or processes to better serve our customers like you. I'll be sure to pass on your review to the appropriate team. Thanks again for writing a review, I apologize again for the inconvenience. We hope to get the opportunity to speak with you!