Bold Line Chalk Reel - Blue Chalk - 100'

Just to start, I have used Milwaukee power tools as a professional tradesmen for going on 20 years. If you need a corded drill, porta-band, sawsall, etc there is no better choice. But I think they are trying to reach out of their field and reaching too far. The good: It does make bold lines and appears to hold chalk pretty good The bad: Just about everything else. The handle is plastic and flexes. You can’t pull out more than a couple feet without it binding up. After striking your line, good luck getting it to roll back up. I have to pull out a couple more feet just to get the handle to free up and to get it to retract.

This on one that Milwaukee missed the target on. They make great power tools. I own many 12 and 18 cordless tools. I have always been a Milwaukee guy and always will be. But this I am going to be returning. First how do you sell a chalk box with a bottle that does not have a cap? You have to cut the tip off like a tube of caulk, but has nothing to put on top to stop from spilling or having moisture get in. BIG FAIL! Next go to pull the string out and the line kept binding. Maybe if you fully pull it out before you chalk it up and re-roll it in it might help, but I wasn't going to make that mess. Keep up with your power tools and send this one back to R&D dept. A chalk box is a simple tool and does not need to be over complicated.

use for chalk line on small thing works fine, but when i use for 6' ft.sheetrock chulk line, line got stuck does not want to pull out, how do i get replacement