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SMART GARAGE KEYPAD - myQ, White
BMR Code
002-1506
Part number
VKP1-MYQ
UPC
012381208098
SMART GARAGE KEYPAD - myQ, White
Treat yourself to a surveillance camera equipped with advanced features such as night vision and a wide 160-degree field of view. This camera provides maximum security through its advanced motion detection and is designed to withstand extreme weather conditions. With an illuminated keyboard and bidirectional audio communication, it is easy to use and ideal for reliable monitoring in all situations.
*The price and inventory of products offered on the website may vary. The price may differ from an advertised price due to varying conditions in different markets, errors or situations beyond our control.
• Lighting : Illuminated Keypad
• GDO Learn Button Color Compatibility (Learn Button Color ) : Green, Orange/Red, Purple, Yellow
• Code Type Compatibility : Billion code 390 MHz, Security+ 390 MHz, Security+ 315 MHz, Security+ 2.0®
• Connectivity : 802.11 a/b/g/n (2.4GHz, 5GHz) Wi-Fi
• Dimensions : 6.30 in x 2.71 in x 1.36 in (159.9mm x 68.9mm x 34.5mm)
• Operating Temperature : -4°F to 122°F (-20°C to 50°C), IP55 Rated, Water Resistant
• Power Supply : Rechargeable Lithium-ion Battery
• Field of View : 160° Diagonal Wide Angle
• Audio : Speaker, Microphone
| Brand | CHAMBERLAIN |
|---|
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1 to 8 of 647 Reviews
1 – 8 of 647 Reviews
Most Relevant
Denbo
NC Texas
GenderMale
Age65 or over
3 out of 5 stars.
Easy installation/setup but…….
a year ago
First, I am a big fan of Chamberlain products. They have served me well. However.
The video keypad, although works great, in the battery power department is sorely lacking. There should be an option to hardwire the unit to constant power whereas the battery is there as backup power much as the garage door opener battery backup works. I would appreciate, from Chamberlain, the correct power supply data so that I could hardwire mine using a small transformer. Having an extra battery helps but is still a pain when they have to be swapped out every 3 or 4 days. I don’t think I can recommend this product until the power supply issue is resolved.
No, I do not recommend this product.
Originally posted on myQ.com
Response from myQ.com:
a year ago
TSC Technical Support
Hello, thank you for your review and feedback on the myQ Video Keypad and for sharing your preference of a hardwired version. I am sorry to hear of your experience and that this product did not meet your expectations. While we currently do not offer a wired myQ Video Keypad, we will be sure to share your feedback with our product team.
Should you need further help, have any comments, concerns or questions feel free to contact customer support through https://support.chamberlaingroup.com/s/contact-us
Pierre
Quebec, Canada
GenderMale
Age45 to 54
1 out of 5 stars.
Distributeur
a year ago
Bonjour, je suis distributeur de vos produits, je trouvais votre produit être une excellent ajout a vendre avec vos moteurs mais avec les nombreuses plaintes sur le fait que les batteries se décharge trop vite, je me vois mal offrir ce produit et dire aux clients désolé la compagnie n'a pas fait de tests sur leur produit avant la mise en marcher sur la durée de vie des batteries c'est pas normal d'offrir un produit que nous devons recharger les batterie pour avoir accès a l'ouverture de la porte et ce même si ca serait qu'une fois au deux mois. sortez vite une mise a jour de votre produit pour corriger la situation.
.
Pierre Bélanger
No, I do not recommend this product.
Originally posted on myQ.com
Response from myQ.com:
a year ago
TSC Technical Support
Bonjour Pierre, merci pour votre retour sur le clavier vidéo myQ. Merci de nous en avoir fait part et de l'avoir porté à notre attention. Vos commentaires nous aident à nous améliorer. Nous étudions ce problème et espérons le résoudre rapidement et avec précision. Si vous avez des commentaires, des préoccupations ou des questions, n'hésitez pas à contacter le service client via https://support.chamberlaingroup.com/s/contact-us
harshone
Carmel, IN
GenderMale
Age55 to 64
2 out of 5 stars.
Works well most of the time.
a year ago
The device records nice video and seems to pick up everything in its range. There are two things that need to be improved upon. 1) You need to be able to turn off the camera in the app. 2) It is only rated to work at -4 degrees or above. In below zero temperatures it will disconnect from the network and be useless. No video, no access to the garage. To get it to work again you have to remove the battery and reinstall it or reconnect the device to wi-fi through the app which also requires removing the device from the mounting. I have multiple cameras around the outside my house from simply safe and they do not shut down in below zero temps.
No, I do not recommend this product.
Originally posted on myQ.com
Response from myQ.com:
a year ago
TSC Social
Hello Harshone, we are sorry to see you out product has not met your expectations. Thank you for taking the time to provide us with your feedback. Should you need technical support in the future, please email social@chamberlain.com. We are happy to help.
JRWMarinaBay
St. Petersburg, FL
GenderMale
Age65 or over
3 out of 5 stars.
Hard wired power option needed
a year ago
I recent purchased two video keypads for our home in Florida. The video keypad is a great product and concept, but the batteries need to be charged too often, and as a result, the video keypad is not a good option for homes that are only occupied part time. When the battery needs recharging and no one is home, the features of the keypad are lost. This is unacceptable for part time homes. MYQ must come out with a hard wired solution to be practical. As an example, my video keypads are at our home in Florida, but we’re in New Jersey now the holidays. The batteries are dead, so the keypads are useless until we return to Florida.
Yes, I recommend this product.
Originally posted on myQ.com
Response from myQ.com:
a year ago
TSC Technical Support
Thank you for your review and for sharing your preference of a hardwired version. While we currently do not offer a wired myQ Video Keypad, we will be sure to share your feedback with our product team. Off note, expected battery life depends on several factors including household activity, Wi-Fi signal strength, ambient temperature, and selected motion sensitivity settings. An example based on activity can be found below:
Quiet Household (fewer than 10 events per day): 3 months of battery life
Typical Household (10-30 events per day): 2 months of battery life
Busy Household (over 30 events per day): 1 month of battery life
Thank you for taking the time to review our product. Your feedback is valued and will be shared with our team. Should you need further help, have any comments, concerns or questions feel free to contact us by chat through https://support.chamberlaingroup.com/s/contact-us
JosephNY
Upstate NY
GenderMale
Age35 to 44
5 out of 5 stars.
Excellent upgrade
10 months ago
It replaced my old school keypad, giving us vastly more control over who has access to the garage, smartphone push notifications on who is entering, ability to give out temp keys, and more. Great for the kids to use when getting home from school, we can literally see they made it home safe. Face and motion detection features are world class, helps extend battery for many months, battery is very easy to recharge, battery life notifications are perfect. The housing that the video keyboard mounts into has options for controlling viewing angle, because of this we have a full view of our driveway and street. Camera quality is excellent.
Yes, I recommend this product.
Originally posted on myQ.com
Jonff
Okc
GenderMale
Age55 to 64
3 out of 5 stars.
Could have been great
10 months ago
We have had this for a few months now. When it is working and charged it is good. The battery goes dead quickly. I think it should come with two batteries because it takes about 12 hours to fully charge. WiFi is an issue! I have moved my WiFi hub within 30 feet of the camera and have an extender/booster within 20 feet and continue to receive “disconnected” notifications. Overall I am disappointed with the vast differences in the claims of products abilities and the actual performance. I have 4 other WiFi cameras on my house that have no issues at all with connectivity, one that overlaps with the garage camera and is farther from the WiFi booster.
No, I do not recommend this product.
Originally posted on myQ.com
Response from myQ.com:
10 months ago
TSC Technical Support
Hello Jonoff, I'm sorry to hear you are not satisfied with your purchase and overall experience. While at this time, we do only include the one battery, a second battery can be purchased to avoid any down time. The issue you are experiencing with the WIFI connection is something we would like to assist with and hopefully find a better resolution. Please email our team at email social@chamberlain.com and mention this exact review.
ChiGuyCubs23
Chicago
GenderMale
Age25 to 34
1 out of 5 stars.
Battery life is atrocious.
a year ago
Does what it needs, records motion and opens door etc. There are three major issues.
1: The battery life is atrocious. I live in a town house neighborhood so a lot of movement in area yes, but I’m charging this thing every 3 days at this point, a month in. Buying more batteries just causes more of a headache and they aren’t cheap.
2: The battery takes almost longer to charge than the battery last in the camera!
3: they don’t have a hard wire option? Why can’t this be like any other open station where i can try to get power from the operator?
Wouldn’t buy again or recommend; might replace with ring or something similar
No, I do not recommend this product.
Originally posted on myQ.com
Response from myQ.com:
a year ago
TSC Technical Support
Hi Danny, thank you for your review and feedback on the myQ Video Keypad and for sharing your preference of a hardwired version. While we currently do not offer a wired myQ Video Keypad, we will be sure to share your feedback with our product team.
Should you need further help, have any comments, concerns or questions feel free to contact customer support through https://support.chamberlaingroup.com/s/contact-us
Wildcat
Kansas
2 out of 5 stars.
This could have been an excellent product!
10 months ago
The video keypad is like a first gen technology product! You have to make sure you set the notifications to the lowest level or the battery runs down quickly.
To recharge the battery you have to take out the tiny security screw from the bottom, take the battery out and plug it in for hours to recharge.
This is so archaic! You need to create a solar charger or a way to plug it in without taking it down and replacing the battery every time it needs a charge.
The device is a few feet from a hub, but it never shows more that the lowest WiFi signal. Every other item in the garage shows a full WiFi signal.
The concept is awesome, the product is very flawed!
No, I do not recommend this product.
Originally posted on myQ.com
Response from myQ.com:
10 months ago
TSC Technical Support
Hello, we are sorry to hear the myQ video has not met your expectations. Thank you for taking the time to review our product and sharing your experience. Your feedback is valued and will be shared with our team.
1 – 8 of 647 Reviews
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